We have a 5-day Exchange policy (Not Applicable For All Products)
To check the eligibility, please refer to product page
Please Note - Date of Delivery is also counted, which means you have 4 days after receiving your item to request a exchange.
To be eligible for a exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
WE WILL NOT RETURN OR EXCHANGE ANY PRODUCT IN CASE OF ANY KIND OF MISBEHAVE OR BAD WORDS
PLEASE NOTE - ALL KIND OF COSMETICS PRODUCTS AND BREAKABLE ITEMS SUCH AS MIRROR STICKERS OVAL OR RECTANGLE ARE NON RETURNABLE
To start an Exchange, you can WhatsApp us at +91- 01245061292. If your request is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at our WhatsApp number +91-01245061292
PLEASE NOTE THAT ALL REFUNDS AND EXCHANGES WILL BE INITIATED ONLY AFTER THE PICKUP OF THE PRODUCT YOU RECEIVED. WITHOUT PICKUP, EXCHANGE OF REFUND WILL NOT BE INITIATED
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.